Frequently Asked Questions

Browse our frequently asked questions for answers to our most common queries. Still need help? Contact us

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What information is included in a 'lead list'?

We'll send over the lead's name, email and discovery platform (where we found them) as standard. No campaign is the same, so sometimes we have other fields, such as gender or location.

Are you GDPR compliant?

Yes, prospecting is GDPR compliant but you must follow some rules. Read more here

How do you deliver my lead lists?

We normally send over CSV files. We build our lists inside Airtable, but export them for easy upload to your favourite email software.

Who is on your team?

We have 2 full-time members right now - Tony Maguire and Lisa Hidds. We also work with contractors to fulfil our campaigns as we scale.

Can I get a free trial?

We don't offer free trials at the moment. This is due to the fact that we're a human-powered service, so free trials would massively stretch our resources.

Are your leads cold?

We define our leads as 'lukewarm' - we use prospecting to find leads that are most targeted to a business, so you'll always be reached out to people who are most likely to subscribe to your product.

What is your refund policy?

We have a 30-day money back, refund policy.

Will this work for us?

We hope so. If we don't believe that we'll be effective (e.g. companies with very long sales cycles, certain markets) we'll let you know and provide a full refund.

Can I cancel?

Yes, you can cancel your plan at any time. Login to cancel.