Browse our frequently asked questions for answers to our most common queries. Still need help? Contact us
Get startedWe'll send over the lead's name, email and discovery platform (where we found them) as standard. No campaign is the same, so sometimes we have other fields, such as gender or location.
Yes, prospecting is GDPR compliant but you must follow some rules. Read more here
We normally send over CSV files. We build our lists inside Airtable, but export them for easy upload to your favourite email software.
We have 2 full-time members right now - Tony Maguire and Lisa Hidds. We also work with contractors to fulfil our campaigns as we scale.
We don't offer free trials at the moment. This is due to the fact that we're a human-powered service, so free trials would massively stretch our resources.
We define our leads as 'lukewarm' - we use prospecting to find leads that are most targeted to a business, so you'll always be reached out to people who are most likely to subscribe to your product.
We have a 30-day money back, refund policy.
We hope so. If we don't believe that we'll be effective (e.g. companies with very long sales cycles, certain markets) we'll let you know and provide a full refund.
Yes, you can cancel your plan at any time. Login to cancel.